Bentley College Graduate Work

M.S., Human Factors in Information Design

The M.S. in Human Factors in Information Design (MSHFID) program at Bentley University prepares professionals to meet the requirements of the changing marketplace of technology products, with the ultimate goal of improving product usability and promoting non-intrusive design.

Course Index

View my work from one of the following courses:

HF 700 Foundations in Human Factors HF 710 Managing the Development of Information Products HF 720 Localization and the Global Market HF 730 Information Visualization HF 740 Information Architecture

HF 750 Testing and Assessment Programs HF 770 Prototyping Theory and Practice CS 603 Object-Oriented Programming in Java CS 631 Systems Analysis and Design

HF 700 Foundations in Human Factors

• Analysis of Selected WebLogic Commerce Server Administration Tools Web Pages - Biological Factors (142 KB)

• Analysis of Selected Software Components: Mass Chromatogram Deconvolution (MCD) System - Pre-Attentive Processing (187 KB)

• Goal and Task Analysis: The I-JAM MP3 Player - Prior Knowledge (366 KB)

• Search and Navigation Strategies for the BEA WebLogic Commerce and Personalization Server Online Documentation - Cognitive Factors (161 KB)

• Creating an Index Using Adobe FrameMaker + SGML 5.5 - Memory, Motivation, and Anxiety (222 KB)

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HF 710 Managing the Development of Information Products

• Report on Project Management Performance in Three Organizations (181 KB)

• Concord Communications, Inc. Web Site Evaluation Project - Group Project 1

  • Work Breakdown Structure (223 KB)

  • Assessment Memorandum (1,050 KB)

  • Post-implementation Presentation (144 KB)

• Concord Communications, Inc. Web Site Redesign Project - Group Project 2

  • Work Breakdown Structure (193 KB)

  • Report on the Prototype for the Concord Communications, Inc. Web Site (191 KB)

  • Concord Communications, Inc. Prototypes (131 KB)

  • Post-implementation Presentation (139 KB)

• Sun OpenOffice Suite Usability Assessment Project - Group Project 3

  • Work Breakdown Structure (238 KB)

  • Assessment Memorandum (229 KB)

  • Attachment A: Completed Evaluation Forms (148 KB)

  • Attachment B: Raw Incident Data (6 KB)

  • Attachment C: Post Implementation Team Document (13 KB)

  • Post-implementation Presentation (81 KB)

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HF 720 Localization and the Global Market

• Localizing the DirectAdvice.com Web Site for Japanese Users - Cultural Analysis (175 KB)

• America Online's Instant Messenger for Chinese, German, and Domestic Users - Global Core (159 KB)

• Web-Based Order Processing for Users in the UK, the United States, and France - The Interface (152 KB)

• Harassment Policy Education for U.S.-Based Corporations with Offices in Canada and Mexico (147 KB)

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HF 730 Information Visualization

• Using Visualization to Enhance Creative Thinking and Decision-Making (61 KB); Attachment: The Authentication Security Subsystem

• Using Visualization to Enable Decision-Makers (53 KB); Attachment: Indexing in FrameMaker (369 KB)

• Fostering Understanding Through Multivariate Displays (58 KB); Attachment: Documentation Bugs (43 KB)

• Merging Verbal and Visual Media in Information Graphics (61 KB); Attachment: Directions (30 KB)

• Information Visualization (Dynamic) (68 KB); Attachment: Middle East Prototype (122 KB)

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HF 740 Information Architecture

• Overview of the System Administration Infromation Architecture Project (225 KB)

• Improving the Information Architecture of Online Documentation (996 KB); Attachment: User Evaluation Raw Data (67 KB)

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HF 750 Testing and Assessment Programs

• Paper 1: Categorizing the "Badness" of Usability Problems (94 KB)

• Paper 2: Reliability of Usability Evaluation Methods (56 KB)

• Paper 3: The Validity of UEM Comparison Studies (63 KB)

• Presentation: What Usability Professionals Need to Know About Ethics (42 KB)

    Note:The MonsterTRAK Usability Test Project was completed for Monster.com by me and 4 other students.

• MonsterTRAK Usability Test Proposal (128 KB)

• MonsterTRAK Usability Test Plan (270 KB)

• MonsterTRAK Usability Test Report (877 KB)

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HF 770 Prototyping Theory and Practice

• Paper 1: A critical review of Schrage's Serious Play, and a discussion of the prototyping culture at BEA Systems, Inc. (48 KB)

• Paper 2: A Practical Evaluation of the Prototype Fidelity Debate (20 KB)

• KLM Exercise: Evaluation of Harry & David's Web Site Registration Form (158 KB)

• 3D Prototyping Exercise: the ImageCast 100 (87 KB)

• Prototyping the User Interface: Best Practices Guide (1,069 KB)

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CS 603 Object-Oriented Programming in Java

Notes: The assignments for this course are in an ordered series; that is, each builds upon the previous. This series of assignments involve creating an application that generates telephone bills for a hypothetical company named TelUSA. Programs are packaged as JBuilder projects.

• Conditional Logic and Methods (17 KB)

• Object Design and Repetition Logic (29 KB)

• Arrays (30 KB)

• Inheritance and Polymorphism (40 KB)

• File Processing and Exception Handling (33 KB)

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CS 631 Systems Analysis and Design

Notes: The first three assignments (done in teams of 2) involve applying systems analysis tools and techniques to an information system for a hypothetical company named Apna Ghaar Real Estate. The Feasibility Study was completed for BEA Systems, Inc. by me and 3 other students.
Many assignments for this course require Visual Analyst Workbench (a CASE tool available from Visible Systems).

• Process Model (27 KB)

• Data Model (9 KB)

• Use Case Model (11 KB)

• Feasibility Study Project: BEA Systems, Inc. Documentation Review System (269 KB)

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